Core Infrastructure Management

Ensuring customer deployed technology remains highly available to users means that the telepresence and videoconference experience is not compromised. Videocall’s services provide full life cycle remote technology management to ensure configuration, uptime and provide resilience when required.

Leading organisations are increasingly leveraging real time group collaboration to support operational objectives of increasing productivity, reducing costs and fostering effective working practices with globally disparate teams. Core infrastructure deployment within customer networks is often a requirement to support telepresence and videoconferencing services and as such this infrastructure must be correctly managed.

Core infrastructure devices deployed could include:

Conferencing and collaboration platforms.
Call control platform.
Edge devices / firewall traversal devices.
Management applications.
Connectivity applications.
Resilience and redundancy applications.
Service management platform.
Asset management platform.
Reservation and billing.

OUTREACH manages your entire infrastructure and anticipates, identifies and resolves issues more quickly, more accurately, less expensively, and with more visibility than most organisations can achieve on their own. Outreach provides the peace of mind, you need to implement Videocall’s cutting edge video communication solutions with confidence.

Ultimately, OUTREACH eases the adoption and on-going management of the Videocall advanced technologies that enable business agility and allow you to trust in Videocall experts, proven processes and management practices for the health and reliability of your infrastructure ensuring it drives the return on investment that you expect.

Maintain accessibility, uptime and health of business critical applications without the burden of day-to-day management and support.
Increase return on Videocall investment by keeping solutions highly available and operating to their full potential.
Ease adoption and simplify on-going management of video communication.
Increase business agility by adopting advanced technologies with proven management and support.
Improve video communication experience for end users by proactive infrastructure monitoring and management.
Focus on your core business, while still leveraging the benefits of high quality video communication.

To find out how Videocall's Core Infrastructure Management Services can help your business contact Videocall.