Service Management Platform

Eagle is Videocall’s telepresence and videoconferencing service management environment to enable the delivery of real time meeting management services by driving Videocall’s globally distributed business exchange to customers regardless of platform, device, connectivity, location or user group.

For more information about Eagle, Videocall's telepresence and video conference service management platform, contact Videocall to discuss your videoconferencing requirements.

Eagle is Videocall’s next generation videoconferencing service management environment designed to bring systems, applications and services together in a combined, seamless, high quality environment.

When used within organisations, Eagle acts as a unified communications enabler, to allow enterprises to bring their telepresence and videoconferencing estates within the umbrella of a unified communication strategy.

Eagle is Videocall’s service management platform to enable Videocall to deliver real time meeting management services to customers regardless of platform, device, connectivity, location or user group. Embedded within Eagle is a meeting scheduling and reservation engine, delivered to customers as a Software as a Service (SaaS) application.

Using Eagle gives Videocall’s customers access to the following features:

• Create Meetings – Schedule telepresence and videoconference meetings for now or the future.
  
  
• Check Availability – Ensure that the sites you require for your meeting are available.
  
  
• Operator Management – Select a service level to ensure that your meeting has the required level of operator management.
  
  
• Additional Options – Choose additional options such as meeting recording or presentation.
  
  
• Calculate Return on Investment – Access Eagle’s reporting suite to view details of sites, meetings and incidents to ensure you are achieving the required return on investment.

Eagle Benefits

• Connectivity for users, networks and platforms brought together in a combined, high quality, seamless environment.  
  
  
• Enabler in bringing video collaboration into a Unified Communications strategy. 
  
  
• Seamless connectivity across platforms, networks, devices, locations and user groups.
  
  
• Automated from booking to billing. 
  
  
• Delivered using the principles of Software as a Service (SaaS).