“How do we define the best-in-class solution to meet the growing needs of our users, demonstrate compliance and security making best use of our available resources such as people and network infrastructure. Not just for today – it has to be a solution that will evolve and grow with us in the future.”
Customers planning to invest in video-enabled communication solutions are looking for best-in-class products and technology from world-class suppliers, standards-based, that are able to be integrated with existing infrastructure and processes. All this within a scaleable model and that enables the technology to evolve along with the business needs.
The team responsible for deploying video collaboration products and technology is challenged with answering a diverse and complex range of questions.
Products and technologies are wide-ranging and the market-place is constantly changing. IP, ISDN-based, SIP, standards, end-points, MCUs, Gateways, Gatekeepers, IMS-platforms, management control applications, integration, network demands, etc having to respond to users’ growing expectation of increasing performance, quality, reliability and flexibility.
There’s convergence and consolidation within this market-place. All of this makes deciding what the technology strategy is somewhat of a challenge.
Videocall understands the multiple technologies involved. We use world-class, best in breed products and technology when it comes to the hardware, the software and the middleware – because these are the building blocks on which an applications-focused customer solution is delivered. We’ve been around long enough to know its roots and how it’s evolving – indeed, to a certain extent, we’re able to influence this too.