What is Videoconferencing?

Videoconferencing is a communications technology designed to connect two or more geographically remote people together, as if they were in the same room. As users are able to both see and hear each other, natural conversations not possible with audio only technology can take place.

In business videoconferencing means different things to different people and different organisations, however the business drivers for using videoconferencing are broadly similar.

• Travel reduction – reduction in expenses incurred due to travelling, increase in productivity due to time saved by not travelling.
  
  
• Green – Positive environmental impact of avoiding travel which does not increase costs, or adversely affect employee productivity.

Enhanced Productivity

• Access to remote experts – instantly connect your experts to where they are required to reduce diagnostic and repair time, simplify training and increase customer acquisition.
  
  
• Shorten time to market – use videoconferencing to enhance collaboration between geographically disparate teams, and invite suppliers to contribute using ad hoc video meetings.
  
  
• Improve problem resolution – cooperate effectively to ensure swift and effective problem solving
  
  
• Enrich employee work / life balance – enable flexibility in employee location improving work experience and reducing staff turnover.
  
  
• Improve partner relationships – foster collaborative behaviour with customers, suppliers and partners.