About Us

Videocall was founded in 1997 by Managing Director Rob Portwood and is now the only company in the UK who are 100% focussed on video conferencing and unified communications. Today Videocall is one of the leading service providers and systems integrators of on-premise and cloud based video collaboration services to organisations worldwide.

Our History


Videocall was Launched


Global Videocom Acquisition


Managed Service Launch


Niad Communications Acquisition


Outreach Launch


Polycom Platinum Partner




Vidyo Certified Service Provider


Polycom European UC Partner of The Year


My Presence VaaS Launch


Cisco ATP Partner


ICE VaaS Launch


Polycom Global Service Partner


Microsoft Silver Communications Partner


EAGLE SMP Smart Working & Exchange Integration


Polycom-powered Video as a Service Partner


EAGLE SMP Skype for Business Integration


ICE Connect, Content, Web, Recording And Streaming Launch


Cisco Master ATP (Advanced Technology Provider)


ICE 6.0 Launched


ICE Skype for Business VTC Interoperability Launched


Authorised StarLeaf Partner


Tripleplay Authorised Partner


Pexip Authorised Partner


ICE 10.0 Launched


Acquired by New Era Technology

Join our future

Videocall is a leading service provider and systems integrator of on-premise and cloud based video collaboration.

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Meet Rob

They say people buy from people, so here is a little bit about me.

I founded Videocall in 1997 having been a missionary of video collaboration since being an early customer way back in 1993. I have personally seen many times the transformative effect it can have on business outcomes, and the positive effect it can have on people’s lives.

I am a father of two boys (one a young man now), and also a keen golfer and sailor in my spare time, so seeing the impact of technology on the younger generations as they become tomorrow’s workforce, and being able to work from anywhere rings true to my own needs as well as the employees of the companies we support.

Watch Rob's Video

Rob Portwood Play video
About Rob Sailing

I started my career as a mechanical engineer, studying at SKCT and later INSEAD, working on capital projects such as Heathrow T4, Gatwick North, Earls Court, Alexander Palace and Olympia, before moving into the telecommunications and cable television infrastructure field in 1988 in the UK, Poland, Czech Republic, Ukraine, Hungary, Norway, Sweden, France, Malta and Israel.

In 1994 I joined Alcatel with responsibility for two of their businesses, one of which was video conferencing for Northern Europe, which was my first introduction to the technology as a business tool.

Today, I am very proud of the culture, team and long standing customer relationships that we have built at Videocall over the years, and look forward to us having the opportunity to continue earning the right to be selected by our customers to be their partner of choice in the many years to come.

Corporate Social Responsibility

Corporate Social Responsibility

We are committed to not just our Corporate Social Responsibility, but by the nature of our business, to also help our customers transform the way they do business by maximising productivity and resources.

Macmillan - Supporting Charities

Supporting Charities

Videocall is a proud supporter of Macmillan Cancer Support. As part of our customer service programme we conduct quarterly satisfaction surveys. For every survey completed we make a financial donation to Macmillan.

Lowering Our Carbon Footprint

At Videocall, we use our own video conferencing solutions extensively throughout the whole organisation and it’s the way we most regularly meet with our customers and business partners.

Using these solutions internally and externally we are able to reduce the impact of conducting our own business on the environment and we also like to believe this helps to improve the work/life balance of our staff, partners, suppliers and customers.

By its very nature, video conferencing can help companies to address legal directives as well as their own environmental challenges. In addition to the commonly known business benefits, video conferencing solutions also contribute to personal and environmental benefits.

Whatever the location, individuals can still meet and collaborate via video, significantly reducing travel time and improving personal productivity. It also helps to reduce the carbon footprint.

In addition, as part of the EU Environmental Directives, Videocall reduces the impact of the disposal of electrical and electronic equipment once it reaches its 'end of life' by collecting and recycling customer equipment.

vNoc Team

Fair and Flexible Employment

As a video conferencing company we have the ability to let employees work away from the office, yet still connect face to face for meetings. This can have a massive influence on work/life balance for all members of staff.

As a company Videocall ensure that we recruit on merit and that the process is free from bias and discrimination in accordance to The Equality Act 2010.


Videocall is manufacturer agnostic.  We will help you to select the best technology and solutions to suit your needs and budget. Having said that, we are continually working to be at the leading edge of technical knowledge with all our partners and maintain the highest levels of accreditation with each of them:


StarLeaf offers cloud-based video conferencing services and collaboration tools that create real value for your business. StarLeaf’s solutions are designed to enhance productivity and provide seamless collaboration.


The Starleaf app is free to download and use.

Why Starleaf?

  • Highly secure - ISO 27001 certification & end-to-end AES encryption.
  • Reliable and easy to use - Only vendor to offer 99.999% uptime guarantee.
  • Protects User Workflows - Provides a premium MS Teams experience.
  • Full Interopability - MultiJoin feature allows users to interop with platforms including MS Teams, Webex, Zoom, Bluejeans and more.
  • Rapid, Easy Deployment - Starleaf can be deployed remotely.

Read more about StarLeaf


Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realise their full potential. Microsoft Skype for Business (formerly Microsoft Lync™) opens up a wealth of opportunity to deliver real business productivity benefits, by giving users a choice of communication methods accessible at any time, on any device.

In 2013 Videocall launched Skype for Business integration services, allowing companies to utilise Skype for Business effectively enterprise-wide as part of a pervasive video solution. This includes Skype for Business consultancy, project management and deployment of video enabled Skype for Business across your organisation.

Read more about Microsoft


Until a few years ago video conferencing solutions were built on costly hardware systems that were rigid, hard to scale and resource-heavy, and therefore often restricted to use by top management in large companies.

The founders of Pexip foresaw that there would be a movement in video conferencing from hardware to software and from software to cloud, and knew that with the right engineering and application, we could develop a platform to help enterprises benefit from these transitions. We have always believed that video conferencing should be democratized – that everyone in an organization should have access to communication tools that enable them to simply do what they need to do: meet.

Read more about Pexip


The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. Since then Cisco has shaped the future of the internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.

Videocall has been a Cisco ATP partner since 2010 when Cisco purchased Tandberg and entered the video conferencing arena. With Videocall’s agnostic approach with vendor technology, we are fully certified and able to utilise Cisco technology, both new and already existing within your workplace.

Read more about Cisco


Poly helps organisations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Poly. Poly and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

Following a strong relationship for many years, Videocall became a platinum partner of Poly in 2009. In 2010 Videocall became Poly’s European Unified Communication partner of the year, highlighting the fantastic synergy between both companies, which is growing stronger every year.

Read more about Poly


Founded in 2001 Masergy now owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to global enterprises.

Read more about Masergy


Certification and accreditation to manufacturer and industry-recognised standards is a core competency of Videocall.

Polycom RealPresence Services Specialisation

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Cisco TelePresence Advanced Video Specialisation

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Cisco Express Collaboration Specialised Partner

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