Top Tier Law Firms are All Coming to Videocall for a Global Service Solution
You are a global top tier law firm, head office in the UK. You have offices of varying sizes covering large areas of the globe, Europe and The Middle East, Asia, The Americas and Australia. You rely heavily on video conferencing for communication and collaboration; however over the last decade the set-up has become fragmented, localised and the quality and costs are very varied between each office.
Across the company you have different user communities using different platforms and solutions. Interoperability is becoming an issue, as well as trying to manage the different tiers of service that each new provider is offering. Some offices have decided to roll out Skype for Business, whereas others are holding back. The whole thing has become clouded and confusing both to understand and use.
What pain point is going to be the one to make you consider a change in service provider and getting it all under one roof?