Can you connect multiple video conferencing services into one single service platform?

A common challenge that we hear service owners talk about is how to connect multiple services together to create one single service platform. Being able to run multiple platforms catering to all the different requirements and workflows of employees, and to support the various manufacturers endpoints seems like a battle that cannot be won.

For years, it has appeared that each manufacturer has built their unified communications tools and platforms within silos that will not work with other manufacturers, whether that be Cisco, Polycom or more recently Microsoft. If the choice to invest in one of these companies was made, then it generally had to be a larger investment that meant replacing still working technology. It also meant isolating certain groups of people who had created their workflow on previous technology.

If you are reading this and recognising pain in every word, then Videocall can help, and want to help.

We have always believed that unified collaboration should be just that – unified; united; a single service no matter the technology.

This is why Videocall built the ICE (Intelligent Cloud Experience) platform. ICE is a video as a service (VaaS) platform that connects and enhances multiple services and endpoints to deliver a high quality, secure and reliable unified collaboration platform for international enterprise businesses.

Whether you have users on Skype for Business, Jabber, Lifesize, Citrix or BlueJeans. We can connect them all together through self-service scheduled or ad-hoc meetings. We can also provide fully managed, concierge meetings for top level executives should they be required.

ICE maintains the workflows of each service, but we will look at that in the next blog.

If, as many companies do, you have multiple services that you are trying to connect together then talk to us today. We can help you get more from your current technology; no rip and replace; and still deliver a unified collaboration service that is fit for purpose for all users.

Talk to us today

E: information@videocall.co.uk or T: +44 (0)1276 706 706

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