The change to Webex Teams from Spark, what’s the difference?

The change to Webex Teams from Spark, what’s the difference?

Cisco have re-branded Spark to become Webex Teams and integrate the service into the Webex family. This is more than just a name change however, as the Spark and Webex application have started to become one, taking the best features from each.

View article

Are businesses losing money because of presenteeism culture?

Are businesses losing money because of presenteeism culture?

How can video conferencing and collaboration help presenteeism?

Presenteeism has become a big problem in the UK; it has tripled since 2010 according to the latest CIPD report, and 52% of workers are going into work when their performance has been negatively affected by health issues according to a 2017 report by Fellowes. Fellowes also goes on to suggest that this means that a sub-standard level of work is likely to be happening due to the fact that employees are not 100% fit, well or happy.

View article

Is your company a TEAM player?

Is your company a TEAM player?

Wherever you look in the collaboration space at the moment, the talk is all around having a single application that can cater for all your user’s requirements…meeting spaces, persistent chat, instant messaging, video conferencing, audio calling, whiteboards, file sharing, live content annotation and more. The desire is driven by the changes taking place within companies, whereby employees are demanding more flexibility and the chance to fit their work around their life, and not the other way around.

Is there a silver bullet for the all-in-one collaboration app? Or is it all just a bit confusing? Let’s look at the main players. Slack, Microsoft and Cisco.

View article

Microsoft or Cisco Collaboration Cloud?

Microsoft or Cisco Collaboration Cloud?

Within the collaboration market there are currently two main players in the cloud space; Microsoft and Cisco. Microsoft’s collaboration offering comes in the form of Office365 (O365) and allows companies to deploy Skype for Business and Teams across their companies as the collaboration platform. Cisco, have a dedicated collaboration cloud which supports all their conferencing technology, and Cisco Spark, their latest all-in-one collaboration tool which sits in their cloud.

Which is the right move for your business? What challenges will you face if you choose to deploy one of them across your organisation?

View article

Quickfire Collaboration Questions: Answered

Quickfire Collaboration Questions: Answered

Quickfire answers to the most common, and most challenging unified collaboration and video conferencing questions that we are asked.

We will be posting a single question at a time, so be sure to come back and check when your question is answered, or post your question in the comments at the bottom so that we can answer it for you.

View article

Creating Unified Collaboration from Collaboration Islands

Creating Unified Collaboration from Collaboration Islands

Business collaboration for the user is supposed to be easy to do, reliable, and make your daily business life more productive. On top of that, having high quality audio and video should mean conversations and content sharing can be carried out without repetition and serious squinting.

It really should be as straightforward to achieve this as buying some hardware and a service, having it installed and maintained, and everything is great and works. All your employees are happy collaborating. However, as most businesses find out, it’s more complicated than that.

Video conferencing has a renowned history for being difficult, and whilst many of those challenges are being overcome, such as ease of use, the interoperability of different manufacturers continues to cause headaches for service owners due to closed architecture or a protective island approach to the way the businesses were run.

View article

;