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The latest news & opinion from the industry and our team

Reverting to phones over video conferencing… Really ?

Reverting to phones over video conferencing… Really ?

A recent article in Forbes came to our attention titled ‘Surprising Reasons To Switch From Video-Conference To The Phone.’ And, whilst this article was interesting to read, it was fairly clear that it had missed some fundamental points of why businesses use video conferencing, and why it is so important to choose your service wisely.

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The Drivers Behind the Workplace Technology Revolution

The Drivers Behind the Workplace Technology Revolution

In the last 18 months to 2 years there has been a rapid change taking place globally in businesses. This change is affecting multiple business functions and is being driven by the desire for employees to be able to communicate and collaborate from anywhere at any time, more easily and reliably.

Where just a few years ago, email, phones and video conferencing were adequate for businesses to conduct their day to day activities, mixed with office-based workers who would hold regular meetings in one of a handful of meeting rooms. Today, persistent chat, file sharing, live annotation, whiteboarding, apps, bots and AI are all seen to play an ever increasingly important role to being able to accomplish daily tasks. What’s more, it is expected that all of these things are found in just a single service or application.

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The Battle of Workstream Collaboration  - Microsoft vs Cisco

The Battle of Workstream Collaboration - Microsoft vs Cisco

There is change afoot in the enterprise collaboration space. This change is not however simply about new technology; it is much bigger, and involves the attitudes and desires of both the service owners and users within companies around the globe.

This change is being led by Microsoft and Cisco...

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Microsoft, Cisco or Google Cloud? Which is better for your business’ collaboration needs?

Microsoft, Cisco or Google Cloud? Which is better for your business’ collaboration needs?

Enterprise businesses are strategising to move services to the cloud, and collaboration is a factor of that; but that is a problem. Collaboration is only one element of the overall picture. It is a picture that is very complicated.

The big question must be asked by every business right at stage one. ‘What is more important to us as a business, productivity or collaboration?’

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The change to Webex Teams from Spark, what’s the difference?

The change to Webex Teams from Spark, what’s the difference?

Cisco have re-branded Spark to become Webex Teams and integrate the service into the Webex family. This is more than just a name change however, as the Spark and Webex application have started to become one, taking the best features from each.

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Are businesses losing money because of presenteeism culture?

Are businesses losing money because of presenteeism culture?

How can video conferencing and collaboration help presenteeism?

Presenteeism has become a big problem in the UK; it has tripled since 2010 according to the latest CIPD report, and 52% of workers are going into work when their performance has been negatively affected by health issues according to a 2017 report by Fellowes. Fellowes also goes on to suggest that this means that a sub-standard level of work is likely to be happening due to the fact that employees are not 100% fit, well or happy.

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