The latest news & opinion from the industry and our team
In a global research report conducted by Forrester Consulting for Poly (formerly Polycom and Plantronics), it has concluded that more than $1 million is lost every year in productivity due to poor call quality or delayed video calls.
With technology supposedly helping us to collaborate more effectively and quicken the time to market, why is this happening?
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As you may be aware, Videocall recently became a Gold partner of Pexip, allowing us to take advantage of some of their cutting-edge collaboration investments and further enhance our own VCaaS functionality across our platform ICE managed service platform for our enterprise customers.
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IT are facing fantastic changes in the collaboration space that can ensure that the users are better equipped and more effective than ever, whilst the support does not become harder. What are these opportunities? Why are they so important? How can they support multiple services without more cost and complication?
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Videocall has become an Authorised GOLD Partner of video conferencing and collaboration architecture and cloud experts Pexip, to enable further best in breed functionality across its managed services offering to its global base of enterprise customers.
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Enterprise businesses are strategising to move services to the cloud, and collaboration is a factor of that; but that is a problem. Collaboration is only one element of the overall picture. It is a picture that is very complicated.
The big question must be asked by every business right at stage one. ‘What is more important to us as a business, productivity or collaboration?’
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Collaboration within enterprise businesses, is a service that is business critical if companies want their employees to be efficient, productive and making the most from their time. Whilst there may be many options on how businesses may choose to collaborate, ensuring that the service is a great fit for the varying styles, uses and applications that employees may want to achieve when using it is key.
A good collaboration solution should provide you with a feature rich and truly smart platform that is fully managed, automated and intelligently delivered to ensure video collaboration performs as expected across the enterprise and beyond.
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