legacy platforms

Quickfire Collaboration Questions Part Two: Answered

Quickfire Collaboration Questions six through ten. These are short answers of the most common questions that we are asked by enterprise businesses.

The challenges are generally complex and/or strategically important and as such the project owners require knowledgeable and expert advice to ensure that the correct business decisions are made. This is where Videocall helps. Our 20 years of unified collaboration expertise allows us to help advise and build enterprise communications strategies.

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Quickfire Collaboration Questions: Answered

Quickfire answers to the most common, and most challenging unified collaboration and video conferencing questions that we are asked.

We will be posting a single question at a time, so be sure to come back and check when your question is answered, or post your question in the comments at the bottom so that we can answer it for you.

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Creating Unified Collaboration from Collaboration Islands

Business collaboration for the user is supposed to be easy to do, reliable, and make your daily business life more productive. On top of that, having high quality audio and video should mean conversations and content sharing can be carried out without repetition and serious squinting.

It really should be as straightforward to achieve this as buying some hardware and a service, having it installed and maintained, and everything is great and works. All your employees are happy collaborating. However, as most businesses find out, it’s more complicated than that.

Video conferencing has a renowned history for being difficult, and whilst many of those challenges are being overcome, such as ease of use, the interoperability of different manufacturers continues to cause headaches for service owners due to closed architecture or a protective island approach to the way the businesses were run.

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Skype VTC Interoperability – No limit to the number of users connected in a call

In the next blog in the Skype VTC Interoperability series, we look at how Videocall have added another enhanced feature to our service that connects Microsoft Skype for Business Online users with traditional room based SIP and H.323 devices such as Cisco or Polycom.

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What are the top five IT requirements for AV/VC right now?

This is our top 5 list - do you agree?
Ease of use – both for users and supporting IT team
Fast activation for users and the IT team
To limit the amount of ‘rip and replace’ of technology
Backend integration with other vendors
Hybrid cloud support for legacy systems

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A Toolkit of Products and Services – Customising Your Conferencing To Gain Maximum Engagement

Creating a video conferencing service that will engage all levels of your user community requires two things: firstly, an industry expert who can truly understand the objectives of your business and who is qualified to make informed solution recommendations.

Secondly, a toolkit of products that can be deployed across the whole, or part of your enterprise to create a bespoke, tiered service, designed with your users’ unique needs in mind.

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