The latest news & opinion from the industry and our team
Migrating from Skype for Business to Microsoft Teams is surely a criterion for success currently sitting within many enterprise IT, collaboration and other departments that look after meetings. With both being a collaboration service from Microsoft, surely the migration should be a piece of cake, a switch off on Friday afternoon from Skype for Business and turn on of Teams first thing Monday morning?
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A simple question that many IT Directors, Managers and Collaboration Service Owners are being asked over and over right now. Are you a Microsoft house or a Cisco house?
In the current landscape of video conferencing and collaboration these two behemoths are going head to head, but from opposite sides of the playing field. Microsoft Teams vs Cisco Webex Teams, the battle for the rapidly increasing collaboration space.
Of course, there are other players on the field of play, namely Slack the inventor of this current style of collaboration service along with Google (G-Suite), Facebook (Workplace) and many others. T
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A recent article in Forbes came to our attention titled ‘Surprising Reasons To Switch From Video-Conference To The Phone.’ And, whilst this article was interesting to read, it was fairly clear that it had missed some fundamental points of why businesses use video conferencing, and why it is so important to choose your service wisely.
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In the last 18 months to 2 years there has been a rapid change taking place globally in businesses. This change is affecting multiple business functions and is being driven by the desire for employees to be able to communicate and collaborate from anywhere at any time, more easily and reliably.
Where just a few years ago, email, phones and video conferencing were adequate for businesses to conduct their day to day activities, mixed with office-based workers who would hold regular meetings in one of a handful of meeting rooms. Today, persistent chat, file sharing, live annotation, whiteboarding, apps, bots and AI are all seen to play an ever increasingly important role to being able to accomplish daily tasks. What’s more, it is expected that all of these things are found in just a single service or application.
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Enterprise businesses are strategising to move services to the cloud, and collaboration is a factor of that; but that is a problem. Collaboration is only one element of the overall picture. It is a picture that is very complicated.
The big question must be asked by every business right at stage one. ‘What is more important to us as a business, productivity or collaboration?’
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Collaboration has become a major strategical decision for companies of all sizes. The way we work is changing rapidly, and ensuring that employees have the ability to meet, communicate and work to the best of their abilities at all times is essential for the business. So, with employees connected anywhere and at any time, the requirement to hold virtual face-to-face meetings, share documents and annotate in real-time is now business critical.
But there are also now more choices than ever.
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