Microsoft or Cisco Collaboration Cloud?

As our journey through the collaboration cloud continues, we look at how companies can start their migration, what options are available and importantly, why so many household names and well known large enterprise companies from all industries turn to Videocall for help.

In the blogs so far, we have looked at the various types of cloud available, public, private and hybrid. You can read each of those blogs by clicking on the appropriate links. We started the whole series however looking at the notion that the cloud collaboration is as good as any mainstream IT cloud, and this is why Fujitsu, Clarks and Britvic came to Videocall for advice.

For a detailed view  on all the various types of collaboration cloud, please read our definitions on types of cloud here.

There are a number of well-known cloud solutions available for companies, most notably are probably Microsoft’s Azure, Amazon AWS, Google Cloud Platform and VMware, although there are of course many more names that could be added to this list. In fact, depending on your specific cloud requirement, there are hundreds of suppliers and specialist clouds available.

Within the collaboration market there are currently two main players in the cloud space; Microsoft and Cisco. Microsoft’s collaboration offering comes in the form of Office365 (O365) and allows companies to deploy Skype for Business and Teams across their companies as the collaboration platform. Cisco, have a dedicated collaboration cloud which supports all their conferencing technology, and Cisco Spark, their latest all-in-one collaboration tool which sits in their cloud. We have written previously about knowing which of these solutions might be right for your business. You can download our whitepaper on the subject here.

Both the Microsoft and Cisco options of collaboration rely on the service being delivered from the public cloud space, and both have advantages and business benefits that will suit company’s requirements. Where companies come to Videocall for advice having decided on O365 or Cisco Spark, is when they require interoperability to another service or they want to continue to use existing technology, and where they want to maintain user workflows across all their technology.

Companies have found that suppliers, partners, customers and other third-parties might not be using Skype for Business or Cisco Spark, and as such cannot connect for a video meeting. Or, they have previous investment in collaboration technology, and would like to continue using it rather than replacing it. Videocall’s ICE platform maintains user workflows for all participants no matter the service they are using; whether it be Skype for Business, Spark or traditional video conferencing endpoints in a meeting room.

Seventh Day Adventists came to Videocall already having deployed Microsoft Office365 with a Skype for Business strategy for collaboration. To this effect they had already made the decision to host their collaboration service within the public cloud, but they still required an interoperability service to enable them to use both Microsoft Skype for Business and traditional room based video conferencing equipment across the 22 countries that they currently work within.

Wederly Aguiar – Associate Treasurer

“Now we have the possibility of deciding whether video conferencing can meet our requirements whilst giving significant savings in time, cost and allowing us to take advantage of operational efficiencies in a way we were unable to do so before.”

You can read the rest of the Seventh Day Adventists case study here

Videocall help companies on their transition to the collaboration cloud, whether that be private, public, hybrid or a specialist cloud from Microsoft or Cisco. The benefits that these companies see from their collaboration service being delivered from the cloud helps them to achieve business objectives and see exponential growth in the use of their service.

If your company is thinking cloud, or even if they are not, isn’t it time that you talked to Videocall about your collaboration strategy and how it can be optimised to deliver your business outcomes. Use our contact form, email us at or call us on +44 (0)1276 706 706 to start your conversation today.