The Collaboration Strategy is Being Left Solely in the Hands of the IT Department

In too many companies, the collaboration and communication strategy is being left solely in the hands of the IT department, even though it is becoming more complex and business critical. User demands alongside the requirements and pressures of the business means that getting success from collaboration is essential.

Input is required from the other functional teams, as well as the C-suite. It’s necessary to see how people in the organisation work to determine the workflows – or desire paths, so the tools and workspace can be designed around it.

Ask the questions: Do workers need to share files, use video conferencing – on a laptop or big screen? Is IM the preferred communication method? When is this used? How do project teams like to come together and what tools do they use?  How do workers use certain rooms?  What would they like? What communications behaviours, habits, and tools are people using in their personal lives that are migrating into their work lives?

We have an in-depth eBook that focusses on all of the factors that influence the hyper-connected workplace, and what companies need to prepare for in order to achieve success. You can download it by simply following the link.

What about BYOD and BYOA? IT is embracing this by creating flexible, connected spaces that support it. Instead of choosing a standard configuration, IT is now trying to provide a simple and productive meeting experience across a myriad of BYO devices, Unified Communications platforms and in-room A/V solutions. Employees and C-suite want to use tools that they’re comfortable with and they expect one-touch simplicity – whether that’s quickly sharing wireless presentations or the ability to jump into a collaborative work session by voice or video conference. 

To retain staff, remain competitive and embrace digital transformation, enterprises need to be agile enough to support a wide range of unified communications solutions in a simplified manner. It’s a big adjustment to how many companies are currently working, but it is a shift that has to happen to ensure success in the future.

Deloitte are predicting that the growth of huddle spaces within companies will increase by 48% in the next year and a half as companies start their transition.

With so much riding on getting the strategy right, how can businesses know that they will deliver the success they require. After all, the speed at which technology in the workplace is advancing means that today’s processes and procedures could well be tomorrow’s history lesson.

Videocall have over 20 years of experience in guiding large enterprise businesses through the choppy, changeable world of collaboration, providing advice and council, and ensuring that successful outcomes are achieved. We work alongside services owners as well as key decision makers to ensure we understand both the business and user requirements before we make any suggestions. And as an agnostic technology solutions provider we never force unnecessary technology into a service.

If you would like some advice, or simply a conversation about collaboration then contact us today on +44 (0)1276 706 706, email us at, chat with us or use the contact form on the website.