The Top Ten Remote Collaboration Challenges


Distance-defying collaboration starts with understanding its challenges. Polycom invited more than 5,000 business professionals from around the globe to participate in an online survey about their unique collaboration challenges.

When considering challenges around remote collaboration, the biggest difficulty respondents felt they faced was poor quality of audio and/or video. They also experienced challenges around sharing content and ensuring the full participation of everyone in the meeting. Here are the top ten challenges faced by the respondents and our tips for overcoming them:

1. Poor audio/video quality

The biggest challenge to successful video conferencing for almost 39% of respondents is poor audio/video quality.

TIP: Choose a partner who can deliver enterprise-grade, secure voice, video and content-sharing solutions across any environment with a superior user experience.

2. Sharing content

Close to 35% of respondents find it hard to share content with others in a remote meeting, much less find a way to collaborate over it.

TIP: With the right video conferencing solution, you can see all the participants clearly, plus share content with them anytime, anywhere – all in real time.

3. Full participation

More than 30% of all respondents feel it’s difficult to fully participate in a meeting from a remote location.

TIP: Video conferencing features eye contact and non-verbal cues, encouraging everyone to collaborate and contribute as if they are in the same room.

4. Getting everyone in front of the whiteboard

More than 30% of people find it hard to bring real-time collaboration to a meeting with remote colleagues.

TIP: Choose a video conferencing solution that allows everyone in your meeting to brainstorm and notate directly on your content in real-time.

5. Being a good host

Almost 30% of people hosting a meeting find it difficult to get everyone to participate from multiple locations.

TIP: Full participation is easier when you use video collaboration and content sharing technology that lets you see everyone you’ve invited to a meeting while also viewing and annotating on the content.

6. Background noise

27% of people have had video conferences disrupted by distracting background noise.

TIP: Mute your microphone when you are not talking on a video conference – and avoid high traffic areas to minimise background noise.

7. Unreliable technology

More than 25% of respondents cite unreliable technology as a major challenge to reliable collaboration from multiple locations.

TIP: When choosing a video collaboration partner, look for a track record delivering solutions that have redundancy and work the first time and every time after.

8. Short attention spans

Nearly 24% of respondents feel colleagues who don’t pay attention hamper their remote collaboration efforts.

TIP: With everyone on camera and viewing content instead of just on a call, people are more engaged, more focused and spend less time multi-tasking.

9. Fear of change

Nearly 23% of people say their desire to collaborate more freely is inhibited by a business culture resistant to change or new technology adoption.

TIP: Make sure your video collaboration solution includes adoption services – and create a supportive environment by getting the leadership team using it first.

10. Did someone say globalisation?

16% of respondents have difficulty scheduling meetings across time zones.

TIP: An easy to deploy, easy to use video collaboration and content sharing solution allows your people to collaborate or view recordings anytime, anywhere.

Download the full results of the survey by clicking on the button below.

Image courtesy of Polycom