Creating Unified Collaboration from Collaboration Islands
Business collaboration for the user is supposed to be easy to do, reliable, and make your daily business life more productive. On top of that, having high quality audio and video should mean conversations and content sharing can be carried out without repetition and serious squinting.
It really should be as straightforward to achieve this as buying some hardware and a service, having it installed and maintained, and everything is great and works. All your employees are happy collaborating. However, as most businesses find out, it’s more complicated than that.
Video conferencing has a renowned history for being difficult, and whilst many of those challenges are being overcome, such as ease of use, the interoperability of different manufacturers continues to cause headaches for service owners due to closed architecture or a protective island approach to the way the businesses were run.