Why are 55% of companies not ready for the hyper-connected workplace?

Why are 55% of companies not ready for the hyper-connected workplace?

The figure comes from a study carried out by Deloitte and indicates that there is a worryingly large amount of work to be carried out by companies to prepare them for the digital revolution that is taking place right now.

Not sure what the digital revolution is? Download our eBook on the hyper-connected workplace to find out more about not just it, but also the factors that are impacting on businesses of all sizes. Simply follow the link above.

The reality for most organisations is that designing the ‘workspace of the future’ can be complicated. Consider hybrid environments, unique user requirements, BYOD, BYOA, shadow IT and the complexities of supporting multiple offices in disparate locations.

Each one of these factors can cause a major pain point for both the service owner and IT (if the collaboration strategy is not being run wholly by IT, which is often the case). The cloud is well and truly with us as businesses, and now it is the case of deciding what services and functionality should or can be delivered from the cloud, and who to trust to provide the as-a-service delivery. The functionality, usability, reliability and security now top the list when picking a service due to user demands.

The human element should not be overlooked, especially as organisations start to encourage the C-level to take a proactive role in leading cross-functional teams. Users will only embrace technology if it’s simple and they know how to use it. If not, then they will look for alternatives, and the issues surrounding shadow IT can occur.

Within the collaboration space that is driving this revolution, there is a multitude of choice from the largest vendors, through start-ups to more niche companies that can offer everything that the users demand, delivered from the cloud (private or public), hybrid options and still in some cases on-premises for companies that legally cannot have communication in the cloud. Microsoft and Cisco are two of the biggest vendors currently slogging it out for market share in this new age. If you are considering Microsoft Teams or Cisco Webex Teams, then download our whitepaper that takes a look at what they both offer.

Organisations recognise the importance of providing a truly unified and flexible collaboration solution. According to Frost & Sullivan 42.3% of organisations surveyed are looking to move to Microsoft Teams in 2019, with 35.3% following suit within 3 years.  Many of the issues that users experienced around video and audio quality have been addressed as well as the ease of use, as the leading vendors focus on the integration of voice, video, IM/chat and document sharing are combined into these single collaboration environments.

Currently we know that many businesses are looking at a crossroad, not 100% sure of which route to take and what will be the best option going forward for users, in generating success for the business, being futureproof to the rapid advancements of technology.

Thankfully, Videocall are here to help. We are an experienced service provider and systems integrator of on-premises and cloud-based collaboration and have worked with many organisations to deliver a collaboration solution that suits their own culture and business goals.  We know that each organisation is unique, but there are many common challenges, so we share our insight and best practises to make the process easier.

We know that by having a simple conversation with someone who has helped a similar company through a similar situation and to be told that you are making sensible decisions can be a watershed moment. We align ourselves to business strategy to help drive customer success. Contact us today on +44 (0)1276 706 706, email us on information@videocall.co.uk, use our live chat or contact form to start a conversation today.

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