Blog

The latest news & opinion from the industry and our team

Videocall Business Continuity During COVID-19 Crisis

Videocall Business Continuity During COVID-19 Crisis

Videocall have moved 100% of the business to remote working in response to the COVID-19 crisis including all Service Desk and Video Network Operations.

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How Can Homeworkers Set A Schedule That Works?

How Can Homeworkers Set A Schedule That Works?

Collaboration tools are the backbone of effective home working, but some issues come along with it. Those challenges can be overcome with better working practices, but it’s a case of understanding the pitfalls and developing a way to combat them.

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How Improving the Customer Experience Protects Your Collaboration Investment

How Improving the Customer Experience Protects Your Collaboration Investment

Finding the right fit for IT business tools is something that requires a lot of time, research and investment. Setting up or updating something as large and strategically important as your organisation's collaboration tools carries a weight of expectation when the time comes to justify the investment to the board, and how your users ultimately adopt new software and platforms has a direct effect on the result.

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Why are more than half of Organisations using three or more VC solutions?

Why are more than half of Organisations using three or more VC solutions?

Companies of all sizes are embracing the benefits of video conferencing. According to a recent study by Wainhouse, 62% of organisations use more than three video conferencing solutions which we know from speaking to our clients and partners, causes a host of issues for service owners.

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Expert Q&A: How should service owners simplify enterprise collaboration?

Expert Q&A: How should service owners simplify enterprise collaboration?

Digital transformation is rapidly changing how and from where we conduct business, resulting in huge market growth for collaborative solutions and video conferencing technologies.

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Why HR Says Videoconferencing Improves Productivity

Why HR Says Videoconferencing Improves Productivity

Why are HR teams increasingly becoming advocates of videoconferencing as a primary communications tool? It’s because they see first-hand what it can do on a productivity level, how it breaks down inter-team silos and empowers organisations to attract the best talent.

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