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The latest news & opinion from the industry and our team

4 Technology Trends Shaping the Finance Sector

4 Technology Trends Shaping the Finance Sector

Many financial organisations are looking ahead to the future, driving forward innovative approaches to working and introducing new technologies to drive productivity. Over the next few years, we are likely to see significant changes in the finance industry with the rise of mobile banking, social networking, and video collaboration already beginning to reshape the finance sector. Financial institutions are looking to the latest technology not only to improve their business processes but to gain a competitive edge and to keep up to date with the latest trends in a constantly evolving industry.
We have compiled a list of the 4 biggest technology trends that executives, IT teams and HR leaders should pay attention to if they want to succeed now and in the future.

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Addressing Supply Chain Management Issues With Video

Addressing Supply Chain Management Issues With Video

Your manufacturing supply chain likely comprises of a huge variety of different roles from designers, engineers, suppliers of raw materials and parts, factory workers and logistics teams, dispersed all around the globe. It is a complex web of diverse needs and challenges, requiring efficient coordination between each link in the chain.
Everyone wants to bring new products and services to market faster, cheaper and more reliably, and in a volatile social, economic and political environment, supply chains are constantly changing as organisations seek better economies of scale, lower-cost supplies and labour, or lower-risk environments.

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Improving Customer Service with Video Collaboration

Improving Customer Service with Video Collaboration

Any organisation in the finance and banking sector knows how important it is to provide quality customer service and support through a variety of different channels, not only to improve customer satisfaction but also to build brand loyalty and strengthen competitive edge.
The usage of mobile, social and video chat as interaction channels has gained ground rapidly among customers. But many organisations are still not making the best use of these channels, instead directing customers to self-service and using voice as the primary channel, which often results in high customer frustration.

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What's in a Room?

What's in a Room?

We talk a lot about how important meetings are within business. This is a non-disputable fact. If you work in a business; you attend meetings.
There will also be specific rooms inside every office that are designated just for meetings. Yes, you know all this already, so let's jump to the point.

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How Global Law Firm Collas Crill Improved Video Conferencing Security

How Global Law Firm Collas Crill Improved Video Conferencing Security

Security is crucial to video conferencing. 65% of key decision makers identify security challenges as the top issue faced when implementing video collaboration solutions (Forrester).
During a video conference, sensitive information and data travels across internal and external networks where it can be susceptible to security breaches. In the worst case scenario, if a network is hacked, the video conference system becomes the hacker's own private surveillance camera, recording corporate secrets and sensitive data.

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How Can Law Firms Keep Their Digital Natives Satisfied, and Attract More Millennials?

How Can Law Firms Keep Their Digital Natives Satisfied, and Attract More Millennials?

The world has become one large digital space. Those that have not already adjusted to this are now being left behind as more and more digital natives flock into powerful positions within the workspace expecting certain standards, and millennials look to join a company that matches their ambition and desires.

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