Blog

The latest news & opinion from the industry and our team

Videocall SLAs Already Offering 99.9% Availability

Videocall SLAs Already Offering 99.9% Availability

A recent press release from one of our competitors cites a new, financially-backed service level agreement offering 99.9% availability for its cloud-based video service. Whilst this is a great advance for them, it’s something we at Videocall have been offering for over a decade.

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Videocall Launch New Website

Videocall Launch New Website

We are please to present our brand new video conferencing, unified collaboration and collaboration website. Built to help enterprise companies with their communications strategies and to show case the video conferencing products and services that Videocall offer.

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The REAL Business Benefits of Video Conferencing

The REAL Business Benefits of Video Conferencing

Wainhouse Research and Polycom recently created and fielded a WR-branded survey focused on the 'real' benefits that end-users realise from their use of video conferencing.
More than 4,700 people around the world responded to this survey, and the results provided great insight into how organisations are using video collaboration today, and how they hope to use it in the future. Notable results from this research effort included the following:

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Video Collaboration Innovations – Polycom EagleEye Producer

Video Collaboration Innovations – Polycom EagleEye Producer

It can be incredibly frustrating when people move around in a video conference and you end up looking at an image of one arm or the top of a head. Yet body language and physical cues are often just as important as verbal language, and ensuring participants stay perfectly still at all times can be a hindrance to productivity. Allowing users to move and gesture freely is important, but wouldn't it be better if your video conferencing system moved with them?

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Video Collaboration Innovations – Polycom NoiseBlock

Video Collaboration Innovations – Polycom NoiseBlock

Most people in a small video call meeting don't mute their microphone. It's just much more convenient to be free to speak without having to remember to unmute and mute each time you want to contribute. Furthermore if all participants are muted this removes the little sounds we all make when we agree or disagree with what's being said but don't actually want to speak at that moment. These small verbal cues are often as important as the visual ones.
On the other hand, when a meeting of several people is left unmuted, productivity can easily be degraded by the various day-to-day background noises in each of our lives; typing, doors closing, traffic, birds and crisps (more of that later!). We've all been on a conference call where the main topic of discussion is where that irritating noise is coming from, bringing the previously productive meeting to a complete standstill.

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Everyone Wants a Window Seat – The American Psycho in All of Us

Everyone Wants a Window Seat – The American Psycho in All of Us

"There's a moment of sheer terror when I discover Paul's apartment overlooks the park"―Bret Easton Ellis, American Psycho

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