Key Features


Video conferencing scheduling and management in one easy-to-manage place.

Schedule meetings

Users can book through EAGLE and see scheduled meetings in Outlook.

User Friendly

Book recorded conferences with standards based endpoints


Reserve hot desk spaces with EAGLE Smart Working module.


Usage reporting for comprehensive analysis of your video conferencing adoption.

Benefits of EAGLE

For intuitive telepresence and video conferencing service management, Videocall presents EAGLE. Consolidating your entire video conferencing solution into a single interface, EAGLE has a number of excellent benefits, such as:

  • Device and system agnostic

    It is device and system agnostic, working in conjunction with your existing infrastructure to enhance, not disrupt, daily operations.

  • Secure and reliable

    It is secure and reliable; leveraging powerful backend security protocols and a technical support team available 24/7/365.

  • Skype for Business support

    ICE offers native support for Microsoft’s Skype for Business, giving your employees the chance to work via an interface they are familiar with.

  • Personal VMRs for all user

    Every user receives a personal VMR (virtual meeting room) from which to schedule or hold ad hoc meetings with people inside and outside the company.

Features of ICE

Click to connect

Simple click-to-connect access via URL, instant message, email, or calendar invitation.

Service tailored to you

Tiered service options designed in conjunction with your business requirements.

Fully managed service available

24/7/365 fully-managed services from our dedicated vNOC team, including meeting management and a technical concierge service ensuring the smooth running of every meeting.

Up to 500 attendees

Streaming options allow for live meetings to be screened via a one-time URL on your web browser for up to 500 attendees.

Reliable recording available

Record meetings and have files delivered to a secure location of your choice

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Dedicated Support from vNOC

For further support and control over your meeting environments, our vNOC team are dedicated to ensuring every scheduled meeting functions at the highest level, offering native integration for technical support and ITIL practices. vNOC services include: scheduling meetings and inviting attendees, ensuring the high quality of both sound and video during the call, frequent checks of equipment to ensure maximum usability, proactive meeting management and technical support 24/7/365. To learn more about vNOC, see our managed services page.

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