Privacy & Cookies

Videocall Limited respects your privacy and the policy below describes how we store and manage data collected or received via our website.

Accessing www.videocall.co.uk 

Videocall recognises the importance of personal data by which you can be identified - such as your name, address or e-mail address. You can visit www.videocall.co.uk without revealing any such personal data. 

When you access www.videocall.co.uk, your computer automatically sends us information such as your IP address, your browser type and language, the URL you have visited, as well as the date and time of your request. We do track the Internet address of people who visit this site. This is purely to analyse trends and statistics and the tracked data does not include personal data. 

If you do not wish to provide personal data, you are still able to visit most of our website although you may be unable to access certain options and offers. Should you perform a search on this site, information may be logged and used internally, so as to better personalise our service to you but we do not record your personal information for this purpose. 

Submitting your details

We do not share personal information collected about you with any other companies or third parties and you will never be added to any third party mailing list or database as a result of your visit to this site. Information is stored confidentially and securely by Videocall and only used by our own personnel and only in order to provide you with access to products, services and information that we believe will interest you. 

Videocall may also use information about you in statistic analysis. This does not include personal information but simply refers to information such as number of registrations, traffic patterns and site user trends. This information is used to help us improve the usability of our website. 

If you register for our email Newsletter service, your details and preferences are logged in order to update you with the most relevant information.

Protecting your Information 

Videocall uses a web-enabled CRM system and the information is stored on a secure server in a high-security data centre to protect all information. Videocall is a global organisation with legal entities, business processes and technical systems that cross borders. We may therefore share your personal information within Videocall and transfer it to other countries in the world where we do business. 

Where such countries provide less legal protection of your information, Videocall’s privacy practices as defined here will apply. 

Contacting us 

If you contact us via email, telephone or submit an enquiry via one of our forms online, your details and a history of the communication will be stored to enable us to deal with your enquiry. 

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us at information@videocall.co.uk.


Cookies

What are cookies?

Cookies are small data files which are placed on your computer or handheld device (such as smart phones or tablets) as you browse a website.  The website may retrieve these cookies from your web browser (e.g. Internet Explorer, Mozilla Firefox or Google Chrome) each time you visit, so it can recognise you, remember your preferences and provide you with a more secure online experience.

Generally, cookies are very useful and are a common method used by almost every website. Many websites will not function at all without the use of cookies.

Cookies generally do not hold any information to identify an individual person, but are instead used to identify a browser on an individual machine.

Cookies were designed to remember things that an internet user has done on that website in the past, which can include putting products in their basket, logging in, or clicking on links.

Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.

Types of Cookies

Cookies can be referred to as session cookies or persistent cookies, depending on how long they are used:

Session cookies only last for your online session and disappear from your computer or device when you close your browser.

Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies may be checked each time you visit the site where the cookie was generated or, in the case of third-party cookies, from another site that also uses the same service.

What Cookies are used on this website

Videocall.co.uk cookies

Third party cookies

Google: Used by the social sharing buttons

Twitter: Used by the social sharing buttons and the embedded twitter feed

Facebook: Used by the social sharing buttons

Linkedin: Used by the social sharing buttons

Opting out of cookies

You can opt out of accepting cookies on our site or all sites via the preferences in your browser. For details on your specific browser see aboutcookies.org

Please be aware that you may not get the full experience of our website with cookies disabled.

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